Clearlight has been one of the bigger names in the sauna space for several years. We get many inquiries about their brand and saunas so we wanted to conduct a through review and analysis on why they are not listed as the top saunas of 2025. We have personally owned Clearlight models, have surveyed current Clearlight customers, and have sourced information/reviews from the web to provide you with a comprehensive 'no BS' review of Clearlight saunas. Below is a summary of the core challenges that we found exist with Clearlight in 2025:
Introduction:
Clearlight Saunas, a prominent brand in the sauna industry, claims to offer exceptional sauna experiences. However, based on personal experience, extensive research, and numerous customer anecdotes, it is prudent to explore why purchasing a Clearlight Sauna may not be the best choice for potential buyers. This article aims to uncover and share the negative aspects associated with Clearlight Saunas, emphasizing the experiences and feedback shared by customers.
1. Poor Durability and Build Quality
One of the most frequently reported issues with Clearlight Saunas is their poor durability and build quality. Several customers have expressed dissatisfaction with the construction of the saunas, citing flimsy materials and subpar workmanship. Some claim that the saunas arrived with broken or missing components, requiring additional time and effort to resolve. The recurring complaints regarding durability raise concerns about the long-term functionality and overall value for money.
The outdoor saunas seem to be the worst of all. The exterior is constructed of poor quality engineered wood that erodes and splits when exposed to the elements. See attached photos of the panels warping submitted by a customer (easier to see when zoomed in):
2. Made in China. It's strange and concerning that the most expensive infrared sauna is manufactured in China. Chinese sauna manufacturers are known for cutting corners when it comes to production quality and often don't adhere to the standards of other country's manufacturing policies. Personally, we would not want a device that uses infrared photons to penetrate your body to be made in China where there are limited safety protocols. Also, the fact that their saunas are made in China is likely a reason for the extraordinary delays and lead times of their saunas.
3. Poor quality wood. Clearlight recently switched from cedar saunas to mahogany (likely to just improve their margins and make more money). The feedback from customers is that mahogany looks cheap and is not true to color or represent the images on their site (it is an extremely light color).
4. Inadequate Heating and Performance
Another significant concern highlighted by customers is the inadequate heating and performance of Clearlight Saunas. Saunas are primarily designed to generate intense heat, promoting sweating and detoxification. However, multiple users have expressed disappointment with the inability of Clearlight Saunas to reach desired temperatures and maintain consistent heat levels. The reported issues include uneven heating distribution and a slow warm-up time, which significantly diminish the sauna experience and undermine the health benefits associated with sauna usage.
5. Customer Service Issues
Numerous customer anecdotes indicate significant concerns regarding Clearlight Saunas' customer service. Dissatisfied customers have reported difficulties in contacting the company's support team, delayed responses, and unhelpful assistance. The lack of prompt and satisfactory resolution to customer complaints can lead to frustration and a sense of dissatisfaction, tarnishing the overall purchasing experience.
6. Shipping Delays
Another crucial aspect to consider is the significant shipping delays experienced by customers when purchasing Clearlight Saunas. Many customers have reported extensive delays in receiving their saunas, with some waiting for up to eight months. Such delays can be frustrating, especially when customers have made significant investments and are eagerly anticipating the arrival of their saunas. Prolonged shipping times not only disrupt the customer's plans but also raise concerns about the company's ability to manage logistics effectively.
7. High Price Point
Clearlight Saunas are known for their premium price tags. While it is reasonable to expect higher costs for superior quality, the aforementioned issues related to durability, performance, customer service problems, and shipping delays make the substantial investment in a Clearlight Sauna questionable. Customers have reported feeling dissatisfied with their purchase due to the inability of the saunas to meet their expectations, considering the premium price paid.
Conclusion
Based on extensive internet research and customer anecdotes, it is clear that purchasing a Clearlight Sauna may not be a wise decision. Issues related to poor durability, inadequate heating and performance, questionable health claims, customer service problems, shipping delays, and high price points have been consistently reported. It is essential to note that these observations are based on customer anecdotes and opinions, and individual experiences may vary. It is advisable to conduct thorough research, consider alternative options, and make an informed decision based on personal preferences and priorities. Before making any significant purchase, it is crucial to thoroughly evaluate the product and consider alternative options that offer better value for money.
For expert recommendations on the best infrared saunas in 2025, check out our verified page Top Home Saunas.
Please note the content above is purely the opinion of Sun Home Saunas and is not to deter anyone from purchasing a Clearlight saunas, but to only provide transparency and information to serve the public. Sun Home Saunas nor its affiliates or associated LLC will be liable for any action pursued.